Sometimes, the Dell PC doesn’t recognize the mouse due to error in settings or change in program. This is basic error, but it may confuse the user. For helping the troubled users, here are steps to resolve the Mouse problem. Alternatively, you can also dial the Dell customer care Australia for seeking direct assistance from the professionals.


Step 1: Inspect the wireless connection. For Dell mouse with USB recipients, continue to Step 2. For Dell mouse with Bluetooth connection, continue to Step 3.

Step 2: Ensure that the USB recipient is turned on. Some Dell models have a little catch or switch on the collector. Push this and sit tight for the little light to go ahead. If there’s no light, eject the collector and connect it to another USB port

Step 3: Check the Bluetooth network. Find the Bluetooth symbol (see Resources) in the lower right of the Windows desktop. You may need to tap the little bolt to uncover the majority of the symbols.

Step 4: Right-tap the Bluetooth logo and check that the connection is on. If not, choose "Make Discoverable" or "Turn on Bluetooth." Wait for the symbol to appear. Press the little button on the underside of the mouse to synchronize the gadget.

Step 5: Turn the mouse over and evacuate the battery compartment. Supplant the batteries with new batteries. Most Dell remote mice take AA batteries.

Step 6: Check that the mouse is situated on a level surface that is not intelligent. You can put a standard bit of white printer paper under the mouse to keep intelligent surfaces from crashing the optics of the mouse.

Step 7: Press the little button on the underside of the mouse to guarantee the mouse is on and sending and accepting signs from the USB collector or Bluetooth. If you've reset the recipient, PC or Bluetooth association, you may need to push this button again to synchronize the gadget.

Dell support phone number Australia 1-800-894-139  remains open on all working days and offers guaranteed solutions. For enquiry, contact Dell customer support Australia.